This website is operated by Switzerlove. On this website, the terms "we", "our" and "our" refer to Switzerlove. Switzerlove offers this website, including all information, tools and services available to you, the user, subject to your acceptance of all terms and conditions, conditions, policies and notices set out here.

By visiting this site and/or purchasing one of our products, you sign up for our "Service" and agree to be bound by the following terms ("General Terms and Conditions of Sale", "General Terms and Conditions of Sale and Use", "Conditions")including any additional terms, conditions and policies referenced here and/or available via hyperlink. These Terms and Conditions of Sale and Use apply to all users of this site, including, but not limited to, users browsing the site, who are sellers, customers, merchants, and/or content contributors.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, then you must not access the website or use the services offered therein. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.

All new features and tools that will be added later to this store will also be subject to these Terms and Conditions of Sale and Use. You can consult the latest version of the General Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly to see if any changes have been made. Your continued use of, or access to, the Website following the publication of any changes constitutes your acceptance of these changes.

Our shop is hosted on Wix. They provide us with the e-commerce platform that allows us to sell our products and services to you.

Terms of use of our online shop

By accepting these Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of minor age dependent on you to use this website.

The use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in connection with the use of the Service, violate the laws of your jurisdiction (including but not limited to copyright laws).

You must not transmit worms, viruses or any other destructive code.

Any breach or violation of these Terms and Conditions of Sale and Use will result in the immediate termination of your Services.

Terms and conditions

We reserve the right to deny access to services to any person at any time for any reason whatsoever.

You understand that your content (excluding your credit card information) could be transferred unencrypted, and this implies (a) transmissions on various networks; and (b) changes to comply with and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission on networks.

You agree not to reproduce, duplicate, copy, sell, resell or operate any part of the Service or use of the Service, or any access to the Service or contact on the website through which the Service is provided, without prior express written permission from us.

The titles used in this agreement are included for your convenience, and will not limit or affect these Terms.

Accuracy, completeness and timeliness of information

We are not responsible if the information available on this site is not accurate, complete or up to date. The content of this site is provided for information purposes only and should not be your sole source of information for decision making, without first consulting more accurate, complete and up-to-date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.

This site may contain some previous information. This previous information, by nature, is not up to date and is provided for information purposes only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.

Changes to service and prices

Prices of our products can be changed without notice.

We reserve the right at any time to modify or interrupt the Service (as well as any part or content of the Service) without notice and at any time.

We will not be liable to you or any other third party for any price changes, suspension or interruption of the Service


Certain products or services may be exclusively available online on our website. These products or services may be available in limited quantities and may only be returned or exchanged in accordance with our Return Policy.

We have done our best to display as clearly as possible the colours and images of our products that appear on our store. We cannot guarantee that the color display on your computer screen will be accurate.

We reserve the right, without being obliged to do so, to limit the sales of our products or services to any person, and in any geographical area or jurisdiction. We could exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and prices can be changed at any time without prior notice, at our sole discretion. We reserve the right to stop offering a product at any time. Any offer of service or product presented on this site is void where prohibited by law.

We do not guarantee that the quality of all products, services, information, or other merchandise you have obtained or purchased will meet your expectations, nor that any errors in the Service will be corrected.

Prices are in Swiss francs (CHF), not including value added tax (VAT).

The price indicated in the online shop at the time of the order is authentic.

After transmission of the order, the customer automatically receives an acknowledgement of receipt, which confirms that the order has reached the company. The customer can no longer complete or cancel their order.

Switzerlove online can, without justification, refuse all or part of the order. In this case, the customer is informed and any payments already made are refunded.Any other claim is excluded, in particular products not available are not delivered later. Temporarily unavailable products cannot be booked.


Payment options:

Payments must be made in Swiss francs (CHF). Switzerlove accepts electronic payments only.

Electronic means of payment:

The means of payment accepted are credit cards (Visa, Mastercard and American Express).

Repayments, assets and liabilities:

If the customer is entitled to refunds or assets, they will be credited by the same payment method used for the purchase.

Switzerlove vouchers cannot under any circumstances be sold or auctioned. Only one voucher can be used per order.

Security :

We are using Wix Stores has checkout process. The Wix Stores checkout process is secured by HTTPS / TLS encryption and it is safe for your customers to purchase from your Wix site. TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers. Additionally, Wix Stores only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

Accurate billing and account information

We reserve the right to refuse any order you place with us.

We may, in our sole discretion, reduce or cancel quantities purchased per person, household or order. These restrictions could include orders placed by or from the same customer account, credit card, and/or orders using the same billing and/or shipping address. In the event that we modify an order or cancel it, we may attempt to notify you by contacting you at the e-mail and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, may appear to originate from merchants, resellers or distributors.

You agree to provide up-to-date, complete and accurate order and account information for all orders placed on our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiry dates, to push us to complete your transactions and contact you if necessary.

For more details, please see our Return Policy.

Optional tools

We could provide you with access to third-party tools that we do not track, control, or influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranty, representation or condition of any kind and without any approval. We will have no legal liability arising from or related to the use of these optional third party tools.

If you use the optional tools offered on the site, you do so at your own risk and discretion, and you should consult the terms and conditions under which these tools are offered by the third party supplier(s).

In the future, we could also offer new services and/or features on our site (including new tools and resources). These new features and services will also be subject to these General Conditions of Sale and Use.

Third party links

Certain content, products and services available through our Service may include elements from third parties.

Links from third parties on this site may redirect you to third party websites that are not affiliated with us. We are not required to review or evaluate the content or accuracy of these sites, and we do not warrant or assume any responsibility for any content, website, product, service or other element accessible on or from such third-party sites.

We are not liable for any damages or damages related to the purchase or use of goods, services, resources, content, or any other transaction in connection with such third party websites. Please read third party policies and practices carefully and make sure you understand them before engaging in any transactions. Complaints, claims, concerns, or questions concerning the products of such third parties must be submitted to such third parties.

Comments, suggestions and other user suggestions

If, at our request, you submit specific content (for example, to participate in competitions), or if without our request, you send creative ideas, suggestions, proposals, plans or other elements, whether online, by e-mail, by mail, or otherwise (collectively, "comments"), you grant us the right, at all times, and without restriction, to edit, copy, publish, distribute, translate and otherwise use in any media any comments you send us. We are not and should not be required (1) to maintain the confidentiality of comments; (2) to pay compensation to anyone for any comments provided; and (3) to respond to comments.

We may, but have no obligation to do so, monitor, modify or delete any content that we consider, in our sole discretion, to be illegal, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that violates any intellectual property or these Terms and Conditions of Sale and Use.

You agree to write comments that do not violate the rights of third parties, including copyright, trademarks, confidentiality, personality, or other personal or proprietary rights. You also agree that your comments will not contain illegal, defamatory, offensive or obscene content, nor will they contain any computer virus or other malware that could affect the operation of the Service or any related website in any way. You may not use a false e-mail address, claim to be someone you are not, or attempt to mislead us and/or third parties as to the origin of your comments. You are fully responsible for all comments you post and their accuracy. We assume no responsibility and disclaim any commitment to any comments you post or any other third party posts.

Personal information

The submission of your personal information to our store is governed by our Privacy Policy. Click here to view our Privacy Policy.

Errors, inaccuracies and omissions

There may sometimes be information on our site or in the Service that may contain typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information in the Service or on any related website is inaccurate at any time and without notice (including after you place your order).

We are not required to update, modify or clarify information in the Service or on any related website, including but not limited to price information, unless required by law. No defined date of update or update in the Service or any related website should be taken into account to conclude that the information in the Service or any related website has been modified or posted up-to-date.

Prohibited uses

In addition to the prohibitions set out in the General Conditions of Sale and Use, you are prohibited from using the site or its contents: (a) for illegal purposes; (b) to induce third parties to engage in or participate in illegal acts; (c) to violate any regional order or any international, federal, provincial or state law, regulation or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, mistreat, insult, injure, defame, slander, denigrate, intimidate or discriminate anyone on the basis of sex, sexual orientation, religion, ethnic origin, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in a manner that compromises the functionality or operation of the Service or any other associated website, independent, or from the Internet; (h) to collect or track the personal information of others; (i) to pollute, phish, hijack, extort, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to impair or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the prohibited uses.

Exclusion of warranties and limitation of liability

We do not warrant or claim under any circumstances that your use of our Service will be uninterrupted, fast, secure or error-free.

We do not guarantee that the results that could be achieved through the use of the Service will be accurate or reliable.

You agree that from time to time we may delete the Service for indefinite periods of time or cancel the Service at any time without giving you advance notice.

You expressly agree that your use of the Service, or your inability to use the Service, is at your sole risk. The Service and all products and services provided to you through the Service are (unless otherwise expressly stated on our part) provided "as is" and "according to availability" for your use, without representation, without warranties and without conditions of any kind, express or implied, including any implied warranties of marketing or merchantability, of fitness for a particular purpose, sustainability, title and no counterfeiting.

Switzerlove, our managers, managers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors may under no circumstances be held liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, income, savings, data, at replacement costs or any similar damages, whether contractual, tort (even in case of negligence), strict liability or otherwise, resulting from your use of any service or product from this Service, or any other claim related in any way to your use of the Service or any product, including but not limited to any error or omission in any content, or any loss or damage of any kind resulting from the use of the Service or any content (or product) published, transmitted, or otherwise made available through the Service, even if you have been warned of the possibility of them occurring. Because certain states or jurisdictions do not allow for the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.


You agree to indemnify, defend and protect Switzerlove, our parent company, affiliates, partners, managers, managers, agents, contractors, licensors, service providers, subcontractors, suppliers, trainees and employees, with respect to any claim or claim, including reasonable legal fees, made by any third party because of or resulting from your violation of these Terms and Conditions of Sale and Use or the documents to which they refer, or your violation of any law or rights of a third party.


Should any provision of these Terms and Conditions of Sale and Use be deemed illegal, void or unenforceable, this provision may nevertheless be applied to the full extent permitted by law, and the non-applicable part shall be considered to be dissociated from these General Conditions of Sale and Use, this dissociation shall not affect the validity and applicability of all remaining provisions.


The obligations and liabilities incurred by the Parties prior to the termination date will remain in effect after the termination of this Agreement for all purposes.

These Terms and Conditions of Sale and Use are effective unless and until they are terminated by you or not. You may terminate these Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you cease to use our site.

If we find, in our sole discretion, that you fail, or if we suspect that you have been unable to comply with the terms of these Terms and Conditions of Sale and Use, we could also terminate this agreement at any time without giving you advance notice and you will remain liable for all amounts owing up to the date of termination (this being included), and/or we may deny you access to our Services (or any part thereof).

Entire agreement

Any failure on our part to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use should not constitute a waiver of this right or provision.

These Terms and Conditions of Sale and Use or any other operating policy or rule that we publish on this site or in connection with the Service constitute the entire agreement and agreement between you and us and govern your use of the Service, and replace all communications, proposals and agreements, past and contemporary, oral or written, between you and us (including, but not limited to, any earlier versions of the General Conditions of Sale and Use).

Any ambiguity as to the interpretation of these General Terms and Conditions of Sale and Use must not be interpreted to the detriment of the drafting party.

Applicable law

These Terms and Conditions of Sale and Use, as well as any other separate agreement through which we provide you with Services, will be governed by and interpreted in accordance with the laws in force in Martigny, Valais, Switzerland.

Only Swiss law is applicable to these Gtcs and any disputes arising out of or related to the relationship between Switzerlove and the customer, excluding conflict of law provisions and the provisions of the United Nations Convention on Contracts for the International Sale of Goods (CVIM).

The legal forum for natural persons is Martigny. The exclusive legal forum for legal persons is Martigny.

Changes to the General Terms and Conditions of Sale and Use

You can consult the latest version of the General Conditions of Sale and Use at any time on this page.

We reserve the right, in our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our site. It is your responsibility to visit our site regularly to check if any changes have been made. Your continued use of or access to our site after the publication of any changes to these Terms and Conditions of Sale and Use constitutes an acceptance of these changes.

Contact information

Questions regarding the Terms and Conditions of Sale and Use should be sent to hello@switzerlove.com.